For coaching, consulting and mentorship with Dr. Cailin O'Hara ("coach," "consultant," "mentor")
The Coach agrees NOT to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.
Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.
Cancellation + Payment Policy
All payment is due at or prior to start of coaching to secure your sessions/program. There are no refunds given for any coaching program or session offered for any reason.
We do NOT reschedule missed complimentary consultations. Otherwise, we require 7 day notice for any cancellations or changes to your appointment. It can take weeks to months to reschedule your session due to the nature of the Coach's schedule. We may also deny you access to scheduling future appointments if you cancel without 24 hour notice more than once.
The services to be provided by the Coach to the client are face-to-face, telephone or video coaching, as agreed jointly with the client. Coaching may address specific personal or health struggles, business issues, or general conditions in the client's life or profession. Other coaching services include herbal/dietary recommendations, meditation, value clarification, brainstorming, identifying plans of action, examining modes of operation in life, asking clarifying questions, and making empowering requests or suggestions for action.
Additionally, the Client may be asked to reflect on difficult topics or situations which may result in an expression of emotions.
Throughout the working relationship, the Coach will engage in direct and personal conversations. The Client understands that successful coaching requires a co-active collaborative approach between Client and Coach.
In the coaching relationship, the Coach plays the role of a facilitator of change, but it is the Client's responsibility to enact or bring about the change.
If the Client believes the coaching is not working as desired, the Client will communicate this with the Coach as soon as possible and the coaching strategy will be restructured to address the Client’s desired outcome of coaching.
The Client agrees to disclose details of the past or present psychological or psychiatric treatment. Coaching and counseling are not the same. Likewise, therapy and other modes of professional or medical psychological examination shall not be considered equivalent to coaching.
Cailin O’Hara is not a registered psychologist or psychiatrist, nor a licensed therapist. She does not engage in therapy with her coaching clients. In entering into the coaching relationship, and signing the agreement, client is agreeing that if any physical or mental health difficulties arise during the course of the coaching relationship, client will notify Cailin O'Hara immediately so that she can discuss an appropriate referral.
Release of Liability
Health, Life and Business Coaching are services that provide personal coaching to specific individuals and/or groups. The Client is aware that coaching is in no way to be construed or substituted as psychological counseling or any other type of therapy or medical advice. Cailin O'Hara will at all times exercise her best professional efforts, skills and care of ensuring her Client is coached to meet their coaching goals. The Client understands and acknowledges the Coach will not be liable legally or otherwise, for the actions the client may or may not undertake as a result of the life coaching sessions. No assumption of responsibility is made, or given, and the client requesting such advice agrees not to hold Cailin O’Hara responsible or liable in any form or fashion, for such actions taken of their own accord. The method and process by which this advice and direction are given in no manner whatsoever, written or verbal, constitutes an agreement or liability on the part of the provider and is acknowledged to be different in many ways than clinical and medical counseling.
Client agree that using any of these coaching services are entirely at your own risk. Coaching services are provided "as is,” without warranty of any kind, either expressed or implied, including without limitation any warranty for information services, coaching, uninterrupted access, or products and services provided through or in connection with the service. This service is requested at the Client's own choice and with inherent singular responsibility. Any actions or lack of actions, taken by the Client of such advice is done so solely by choice and responsibility of the Client and is neither the responsibility nor liability of Cailin O’Hara. The Client takes full responsibility in the decisions they make after being coached as well as the consequences. The Client enters into coaching with full understanding that they are responsible for creating their own results. Periodically Cailin O’Hara may provide links to other web sites or written print material which may be of value, interest and convenience to you. This does not constitute endorsement of material at those sites or any associated organization product of service. It is the responsibility of the user to make their own informed decision about the accuracy of the information at those sites and print material including their privacy policies. In no event shall Cailin O’Hara be liable for any incident or consequential damages resulting from use of the material.
Client understands Coach is not acting in the capacity of an employee, agent, lawyer, doctor, manager, business manager, registered dietician, financial analyst, psychotherapist, accountant, nutritionist, psychologist, or other licensed or registered professional.
Coach will NOT act as a therapist providing psychoanalysis, psychological counseling or behavioral therapy.
Client understands sessions will not provide health care, medical or nutrition therapy services; or diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body.
Client understands if they should experience any such issues they should see their registered physician or other practitioner or recommend to their patient to do the same as determined by their own judgment.
Client understands that coaching is NOT medical or nursing advice and is not meant to take the place of seeing licensed health professionals.
Coaching is developed for strictly educational purposes ONLY. Client accepts and agrees that Client is 100% responsible for their progress and results from coaching. Coach makes no representations, warranties or guarantees verbally or in writing.